Privacy Policy | Weekly Private Chef

1. Introduction

Weekly Private Chef is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us when booking our service:

Personal identification information (name, email address, phone number)
Location information (city and service address)
Dietary preferences and restrictions
Payment information (processed securely through Stripe)
Booking details and service preferences

3. How We Use Your Information

We use the information we collect to:

Process your bookings and provide our private chef services
Communicate with you about your service, including confirmations and updates
Match you with appropriate chefs based on your needs and location
Process payments and prevent fraudulent transactions
Improve our services and customer experience
Comply with legal obligations

4. Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your complete credit card information on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

5. Information Sharing

We share your information only in the following circumstances:

With your chef: We share necessary booking details, dietary preferences, and contact information
Service providers: We may share information with trusted third-party service providers who assist in operating our business
Legal requirements: We may disclose information if required by law or in response to valid legal requests
Business transfers: In the event of a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 7 years for accounting and legal purposes.

8. Your Rights (GDPR)

Under GDPR and applicable data protection laws, you have the right to:

Access: Request access to your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (subject to legal requirements)
Restriction: Request restriction of processing
Portability: Request transfer of your data
Object: Object to processing of your data
Withdraw consent: Withdraw consent at any time

9. Cookies and Tracking

We use essential cookies to operate our website and process bookings. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: privacy@weeklyprivatechef.com

Data Protection Officer: dpo@weeklyprivatechef.com